In June, Gartner published their current version of the Magic Quadrant for IT PPM software. Not too much changed in comparison to the last version. CA/ Clarity is still leading the field of different tools. Major „Cautions“ mentioned for this software:

  • Customer Support
  • Reporting Functionalities
  • Financial Module Implementation

Benefits:

  • Flexible Dashboards
  • Configurability
  • Robustness of the system