The 3V’s of Hygiene in Products and Services
Visible – customers and users will see easily what has been done and is being done to ensure hygiene Verifiable – certified hygienic by third parties or documented by video [...]
Business Negotiation Thinking
Are software and IT workers more collaborative than people in other sectors? We live with the notion that software developers are likely to work in teams, share knowledge, create open [...]
Experience, business, relationships and Kosaka
Some 15 years ago Prine and Gilmore wrote the article "Welcome to the Experience Economy". Their point was, roughly, that customers are willing to pay more for a complete package [...]
A Script for Business Negotiations (2)
Following up my blog posting about negotiation schemata in November 2014, I am posting a list of negotiation schemata. In the previous blog I posted four. After a lot more [...]
A Script for Business Negotiations (1)
A Script for Business Negotiations Sometimes when we start a task we have an idea about what will happen. If we go to a restaurant we expect a certain series [...]
Practicing Negotiations with „Wargaming“
Wargaming as practical preparation approach to complex business negotiations A business negotiation can be a major event in the life of an organization leading to contracts, profits, long term partners [...]